Reviews
The team listened to what I needed, not just what they had in stock. That meant everything as a NDIS participant trying to make my funding stretch.
Incredible service. They helped my plan manager understand exactly what I was buying and sent through the invoice straight away. No stress, no delays.
Friendly, respectful staff who treated my mum with dignity from the first phone call to delivery. They even set up her chair and made sure she felt safe using it.
As someone living regionally, I appreciate how quick and clear the team was with shipping info. No false promises, just honest, helpful service.
The level of care shown by the customer support team blew me away. They followed up a week later to make sure everything was working for me. That’s rare.
These guys made navigating the NDIS process so much easier. They understood how self-managed funding works and had no problem working around my goals.
We needed a mobility scooter urgently after a fall. The team delivered within 2 days and showed my husband how to use it safely. Absolute legends.
Respectful, knowledgeable, and fast. They explained all the options without pushing anything on me. It felt like they cared about getting it right.
The service was personalised, not cookie-cutter. They helped me choose items that align with my support plan—and were super patient the whole time.
A rare find: an online store that feels human. From start to finish, every interaction was clear, caring, and quick. 100% recommend to other participants.
